We are here for you

Questions about e-bikes, orders or service? Write to us or give us a call – we will get back to you as soon as possible.

Mon – Fri: 9:00 am – 6:00 pm

Send us a message

We usually reply within one business day.

FAQ

We deliver to Germany, Austria and Switzerland.

Can I return my e-bike?

Yes, you have 30 days to return it. You can find all the details in our refund and returns policy.

How secure is payment?

Our site is SSL protected. You can see which payment methods are available at checkout.

Yes, service, maintenance and repair are part of what we offer. Just send us a short note about what you need.

Can I get advice before I buy?

Absolutely – by phone or through the form above. We will help you find the right model.

Give us a call – we are happy to advise you personally.